Reference Desk Statistics
During each day of this year, the Reference Desk Staff has recorded statistical information pertaining to questions asked by patrons. The purpose of this data gathering has been to gain a better understanding about the type and frequency of assistance needed by patrons. It has also been done to determine peak usage times and slow usage times that proper staff scheduling can be planned.
Time |
July |
Aug |
Sept |
Oct |
Nov |
Dec |
Jan |
Feb |
Mar |
Apr |
May |
June |
TOT |
7:30-10 |
37 |
96 |
60 |
88 |
66 |
35 |
87 |
109 |
85 |
40 |
2 |
0 |
705 |
10-12 |
52 |
69 |
97 |
146 |
116 |
67 |
116 |
83 |
131 |
58 |
6 |
0 |
941 |
12-2 |
27 |
49 |
56 |
49 |
50 |
29 |
41 |
31 |
34 |
36 |
11 |
0 |
413 |
2-4 |
18 |
44 |
37 |
51 |
46 |
6 |
34 |
25 |
64 |
39 |
3 |
0 |
367 |
4-6 |
20 |
43 |
27 |
53 |
19 |
6 |
30 |
33 |
67 |
37 |
1 |
0 |
336 |
6-8 |
3 |
11 |
18 |
21 |
12 |
5 |
38 |
36 |
18 |
42 |
0 |
0 |
204 |
TOTAL |
157 |
312 |
295 |
408 |
309 |
148 |
346 |
317 |
399 |
252 |
23 |
0 |
2966 |
Busiest day of the year: 10/22/04 (87 questions)
Slowest day of the year: (several days had no activity)
Busiest week of the year: 10/19-10/25/04 (147 questions)
Slowest week of the year: 12/14-12/20/04 (0 questions)
(The library was closed for renovation during the months of May, June, and July)
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